{"id":5814,"date":"2025-07-02T18:32:04","date_gmt":"2025-07-02T18:32:04","guid":{"rendered":"https:\/\/sooqtic.com\/?page_id=5814"},"modified":"2025-07-27T12:38:41","modified_gmt":"2025-07-27T11:38:41","slug":"help-center","status":"publish","type":"page","link":"https:\/\/jimmland.com\/ar\/help-center\/","title":{"rendered":"\u0645\u0631\u0643\u0632 \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5814\" class=\"elementor elementor-5814\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e37de9 e-con-full e-flex e-con e-parent\" data-id=\"2e37de9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22b2c4b elementor-widget elementor-widget-et-general-tabs\" data-id=\"22b2c4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et-general-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div id=\"et-advance-tabs-22b2c4b\" class=\"et-advance-tabs et-tabs-vertical vertical-style-2\" data-tabid=\"22b2c4b\">\n            <div class=\"et-tabs-nav\">\n                <ul class=\"et-tab-inline-icon\">\n\t\t\t\t\t                        <li class=\"inactive et-tab-nav\"\n                            >\n                            \t\t\t\t\t\t\t\t                        \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <span class=\"et-tab-title\">\n    \t\t\t\t\t\t\t\t\u0637\u0631\u0642 \u0627\u0644\u062f\u0641\u0639    \t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t                        <\/li>\n\t\t\t\t\t                        <li class=\"inactive et-tab-nav\"\n                            >\n                            \t\t\t\t\t\t\t\t                        \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <span class=\"et-tab-title\">\n    \t\t\t\t\t\t\t\t\u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0648\u0627\u0644\u0625\u0631\u062c\u0627\u0639    \t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t                        <\/li>\n\t\t\t\t\t                        <li class=\"inactive et-tab-nav\"\n                            >\n                            \t\t\t\t\t\t\t\t                        \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <span class=\"et-tab-title\">\n    \t\t\t\t\t\t\t\t\u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a    \t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t                        <\/li>\n\t\t\t\t\t                        <li class=\"inactive et-tab-nav\"\n                            >\n                            \t\t\t\t\t\t\t\t                        \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <span class=\"et-tab-title\">\n    \t\t\t\t\t\t\t\t\u0627\u0644\u062a\u0648\u0635\u064a\u0644    \t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t                        <\/li>\n\t\t\t\t\t                <\/ul>\n                                    <select class=\"et-tabs-mob-nav\">\n                                                    <option value=\"e82973c\"  >\n                                \u0637\u0631\u0642 \u0627\u0644\u062f\u0641\u0639                            <\/option>\n                                                    <option value=\"bea6d08\"  >\n                                \u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0648\u0627\u0644\u0625\u0631\u062c\u0627\u0639                            <\/option>\n                                                    <option value=\"8bf4026\"  >\n                                \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a                            <\/option>\n                                                    <option value=\"13fe31b\"  >\n                                \u0627\u0644\u062a\u0648\u0635\u064a\u0644                            <\/option>\n                                            <\/select>\n                            <\/div>\n            <div class=\"et-tabs-content\">\n\t\t\t\t                    <div class=\"clearfix inactive\">\n\t\t\t\t\t\t<p><strong>\u0637\u0631\u0642 \u0627\u0644\u062f\u0641\u0639<\/strong><strong> \u0627\u0644\u0645\u0642\u0628\u0648\u0644\u0629<\/strong><\/p><p>\u0646\u0642\u062f\u0645 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u062a\u0646\u0648\u0639\u0629 \u0645\u0646 \u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u062f\u0641\u0639 \u0644\u0636\u0645\u0627\u0646 \u062a\u062c\u0631\u0628\u0629 \u062a\u0633\u0648\u0642 \u0633\u0644\u0633\u0629:<\/p><ul><li><strong>\u0648\u0641\u0627\u0643\u0627\u0634\u060c \u0628\u0631\u064a\u062f \u0643\u0627\u0634\u060c \u0643\u0627\u0634 \u0628\u0644\u0648\u0633:<\/strong> \u0634\u0628\u0643\u0627\u062a \u062f\u0641\u0639 \u0646\u0642\u062f\u064a \u0645\u0631\u064a\u062d\u0629.<\/li><li><strong>\u0627\u0644\u062f\u0641\u0639 \u0639\u0646\u062f \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645 (COD):<\/strong> \u0627\u062f\u0641\u0639 \u0639\u0646\u062f \u062a\u0633\u0644\u064a\u0645 \u0637\u0644\u0628\u0643.<\/li><li><strong>\u0627\u0644\u062a\u062d\u0648\u064a\u0644\u0627\u062a \u0627\u0644\u0628\u0646\u0643\u064a\u0629: <\/strong>\u062a\u062d\u0648\u064a\u0644\u0627\u062a \u0645\u0628\u0627\u0634\u0631\u0629 \u0625\u0644\u0649 \u062d\u0633\u0627\u0628\u0646\u0627 \u0627\u0644\u0628\u0646\u0643\u064a.<strong><br \/><\/strong><\/li><\/ul><p><strong>\u0643\u064a\u0641\u064a\u0629 \u0625\u062a\u0645\u0627\u0645 \u0627\u0644\u062f\u0641\u0639 \u0627\u0644\u062e\u0627\u0635 \u0628\u0643:<\/strong><\/p><ul><li><strong>\u0639\u0646\u062f \u0625\u062a\u0645\u0627\u0645 \u0627\u0644\u062f\u0641\u0639: <\/strong>\u0627\u062e\u062a\u0631 \u0637\u0631\u064a\u0642\u0629 \u0627\u0644\u062f\u0641\u0639 \u0627\u0644\u0645\u0641\u0636\u0644\u0629 \u0644\u062f\u064a\u0643 \u0648\u0627\u062a\u0628\u0639 \u0627\u0644\u062a\u0639\u0644\u064a\u0645\u0627\u062a \u0644\u0625\u062f\u062e\u0627\u0644 \u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u062f\u0641\u0639 \u0623\u0648 \u0627\u0644\u062a\u0639\u0644\u064a\u0645\u0627\u062a.<\/li><li><strong>\u062a\u0623\u0643\u064a\u062f:<\/strong> \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0644\u062a\u062d\u0648\u064a\u0644\u0627\u062a \u0627\u0644\u0628\u0646\u0643\u064a\u0629\u060c \u064a\u0631\u062c\u0649 \u0627\u0644\u0633\u0645\u0627\u062d \u0628\u064a\u0648\u0645 \u0625\u0644\u0649 \u064a\u0648\u0645\u064a\u0646 \u0639\u0645\u0644 \u0644\u0644\u062a\u062d\u0642\u0642.<\/li><\/ul>                    <\/div>\n\t\t\t\t                    <div class=\"clearfix inactive\">\n\t\t\t\t\t\t<p>\u0625\u0630\u0627 \u0644\u0645 \u062a\u0643\u0646 \u0631\u0627\u0636\u064a\u064b\u0627 \u062a\u0645\u0627\u0645\u064b\u0627 \u0639\u0646 \u0645\u0634\u062a\u0631\u064a\u0627\u062a\u0643\u060c \u0641\u0646\u062d\u0646 \u0647\u0646\u0627 \u0644\u0645\u0633\u0627\u0639\u062f\u062a\u0643. \u064a\u0631\u062c\u0649 \u0642\u0631\u0627\u0621\u0629 \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0628\u0639\u0646\u0627\u064a\u0629 \u0644\u0641\u0647\u0645 \u062d\u0642\u0648\u0642\u0643 \u0648\u0627\u0644\u062a\u0632\u0627\u0645\u0627\u062a\u0643.<\/p><p><strong>\u0646\u0642\u0628\u0644 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0641\u064a \u0627\u0644\u062d\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u0627\u0644\u064a\u0629:<\/strong><\/p><ul><li>\u0627\u0644\u0645\u0646\u062a\u062c \u0641\u064a \u062d\u0627\u0644\u062a\u0647 \u0627\u0644\u0623\u0635\u0644\u064a\u0629\u060c \u063a\u064a\u0631 \u0645\u0633\u062a\u062e\u062f\u0645\u060c \u0648\u0641\u064a \u0627\u0644\u0639\u0628\u0648\u0629 \u0627\u0644\u0623\u0635\u0644\u064a\u0629.<\/li><li>\u064a\u062a\u0645 \u062a\u0642\u062f\u064a\u0645 \u0637\u0644\u0628 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u062e\u0644\u0627\u0644 7 \u0623\u064a\u0627\u0645 \u0645\u0646 \u0627\u0633\u062a\u0644\u0627\u0645 \u0627\u0644\u0645\u0646\u062a\u062c.<\/li><li>\u064a\u064f\u0642\u062f\u0651\u0645 \u0625\u062b\u0628\u0627\u062a \u0627\u0644\u0634\u0631\u0627\u0621 (\u0645\u062b\u0644 \u0627\u0644\u0625\u064a\u0635\u0627\u0644 \u0623\u0648 \u062a\u0623\u0643\u064a\u062f \u0627\u0644\u0637\u0644\u0628).<\/li><\/ul><p><strong>\u0627\u0644\u0639\u0646\u0627\u0635\u0631 \u063a\u064a\u0631 \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u0625\u0631\u062c\u0627\u0639:<\/strong>:<\/p><ul><li>\u0628\u0637\u0627\u0642\u0627\u062a \u0627\u0644\u0647\u062f\u0627\u064a\u0627.<\/li><li>\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0628\u0631\u0645\u062c\u064a\u0627\u062a \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u062d\u0645\u064a\u0644.<\/li><li>\u0628\u0639\u0636 \u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0635\u062d\u0629 \u0648\u0627\u0644\u0639\u0646\u0627\u064a\u0629 \u0627\u0644\u0634\u062e\u0635\u064a\u0629 (\u0645\u062b\u0644 \u0645\u0633\u062a\u062d\u0636\u0631\u0627\u062a \u0627\u0644\u062a\u062c\u0645\u064a\u0644).<\/li><li>\u0627\u0644\u0628\u0636\u0627\u0626\u0639 \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0644\u0641 (\u0645\u062b\u0644 \u0627\u0644\u0637\u0639\u0627\u0645).<\/li><li>\u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0645\u062e\u0635\u0635\u0629 \u0623\u0648 \u0627\u0644\u0634\u062e\u0635\u064a\u0629.<\/li><\/ul><p>\u0644\u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\u060c \u064a\u0631\u062c\u0649 \u0642\u0631\u0627\u0621\u0629 <a href=\"https:\/\/jimmland.com\/ar\/refund-returns\/\">\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f<\/a><\/p>                    <\/div>\n\t\t\t\t                    <div class=\"clearfix inactive\">\n\t\t\t\t\t\t<p><strong>\u0643\u064a\u0641 \u062a\u0628\u062d\u062b \u0639\u0646 \u0645\u0646\u062a\u062c \u0645\u062d\u062f\u062f\u061f<\/strong><\/p><p>\u064a\u0645\u0643\u0646\u0643 \u0627\u0644\u0628\u062d\u062b \u0639\u0646 \u0645\u0646\u062a\u062c \u0645\u062d\u062f\u062f \u0639\u0644\u0649 \u0645\u0648\u0642\u0639 jimmland \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0634\u0631\u064a\u0637 \u0627\u0644\u0628\u062d\u062b \u0627\u0644\u0645\u0648\u062c\u0648\u062f \u0641\u064a \u0623\u0639\u0644\u0649 \u0627\u0644\u0645\u0648\u0642\u0639. \u0623\u062f\u062e\u0644 \u0627\u0633\u0645 \u0627\u0644\u0645\u0646\u062a\u062c \u0627\u0644\u0630\u064a \u062a\u0628\u062d\u062b \u0639\u0646\u0647 \u0641\u064a \u0634\u0631\u064a\u0637 \u0627\u0644\u0628\u062d\u062b\u060c \u062b\u0645 \u0627\u0636\u063a\u0637 \u0639\u0644\u0649 \u0632\u0631 \"\u0628\u062d\u062b\". \u0633\u062a\u0638\u0647\u0631 \u0644\u0643 \u0642\u0627\u0626\u0645\u0629 \u0628\u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0627\u0644\u062a\u064a \u062a\u0637\u0627\u0628\u0642 \u0645\u0639\u0627\u064a\u064a\u0631 \u0627\u0644\u0628\u062d\u062b \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643. \u064a\u0645\u0643\u0646\u0643 \u062a\u0635\u0641\u062d \u0627\u0644\u0642\u0627\u0626\u0645\u0629 \u0644\u0644\u0639\u062b\u0648\u0631 \u0639\u0644\u0649 \u0627\u0644\u0645\u0646\u062a\u062c \u0627\u0644\u0630\u064a \u062a\u0631\u064a\u062f\u0647 \u0628\u0627\u0644\u0636\u0628\u0637. \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u0630\u0644\u0643\u060c \u064a\u0645\u0643\u0646\u0643 \u062a\u0636\u064a\u064a\u0642 \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0628\u062d\u062b \u0639\u0646 \u0637\u0631\u064a\u0642 \u0627\u062e\u062a\u064a\u0627\u0631 \u0641\u0644\u0627\u062a\u0631 \u0645\u062b\u0644 \u0646\u0637\u0627\u0642 \u0627\u0644\u0633\u0639\u0631\u060c \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629\u060c \u0648\u0627\u0644\u0645\u0632\u064a\u062f.<\/p><p><strong>\u0643\u064a\u0641 \u064a\u0645\u0643\u0646\u0646\u064a \u0639\u0631\u0636 \u062a\u0641\u0627\u0635\u064a\u0644 \u0648\u0645\u0648\u0627\u0635\u0641\u0627\u062a \u0627\u0644\u0645\u0646\u062a\u062c\u061f<\/strong><\/p><p>\u064a\u0645\u0643\u0646\u0643 \u0627\u0644\u0627\u0637\u0644\u0627\u0639 \u0628\u0633\u0647\u0648\u0644\u0629 \u0639\u0644\u0649 \u062a\u0641\u0627\u0635\u064a\u0644 \u0648\u0645\u0648\u0627\u0635\u0641\u0627\u062a \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0645\u0639\u0631\u0648\u0636\u0629 \u0639\u0644\u0649 jimmland \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u062f\u062e\u0648\u0644 \u0625\u0644\u0649 \u0635\u0641\u062d\u0629 \u0627\u0644\u0645\u0646\u062a\u062c. \u0628\u0639\u062f \u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0645\u0646\u062a\u062c \u0627\u0644\u0630\u064a \u062a\u0631\u063a\u0628 \u0628\u0647\u060c 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\u0627\u0644\u0645\u0634\u0627\u0628\u0647\u0629.<\/p>                    <\/div>\n\t\t\t\t                    <div class=\"clearfix inactive\">\n\t\t\t\t\t\t<p>\u0641\u064a jimmland.com\u060c \u0646\u0633\u0639\u0649 \u062c\u0627\u0647\u062f\u064a\u0646 \u0644\u0636\u0645\u0627\u0646 \u062a\u0648\u0635\u064a\u0644 \u0637\u0644\u0628\u0627\u062a\u0643 \u0628\u0633\u0631\u0639\u0629 \u0648\u0623\u0645\u0627\u0646.<\/p><p><strong>\u0623\u0648\u0642\u0627\u062a \u0627\u0644\u062a\u0648\u0635\u064a\u0644<\/strong><\/p><ul><li>\u0627\u0644\u0634\u062d\u0646 \u0627\u0644\u0645\u062c\u0627\u0646\u064a: \u0645\u0646 2 \u0625\u0644\u0649 7 \u0623\u064a\u0627\u0645 \u0639\u0645\u0644 (\u062d\u0633\u0628 \u0645\u0648\u0642\u0639\u0643).<\/li><li>\u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0627\u0644\u0639\u0627\u062f\u064a: \u0645\u0646 2 \u0625\u0644\u0649 5 \u0623\u064a\u0627\u0645 \u0639\u0645\u0644 (\u062d\u0633\u0628 \u0645\u0648\u0642\u0639\u0643).<\/li><li>\u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0627\u0644\u0633\u0631\u064a\u0639: \u0645\u0646 1 \u0625\u0644\u0649 3 \u0623\u064a\u0627\u0645 \u0639\u0645\u0644 (\u0645\u062a\u0648\u0641\u0631 \u0644\u0628\u0639\u0636 \u0627\u0644\u0645\u0648\u0627\u0642\u0639 \u0641\u0642\u0637).<\/li><\/ul><p><strong>\u0645\u0644\u0627\u062d\u0638\u0629:<\/strong> \u0623\u0648\u0642\u0627\u062a \u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0647\u064a \u062a\u0642\u062f\u064a\u0631\u0627\u062a \u0648\u0642\u062f \u062a\u062a\u0623\u062b\u0631 \u0628\u0639\u0648\u0627\u0645\u0644 \u0645\u062b\u0644 \u0627\u0644\u0639\u0637\u0644\u0627\u062a\u060c \u0648\u0638\u0631\u0648\u0641 \u0627\u0644\u0637\u0642\u0633\u060c \u0623\u0648 \u0627\u0644\u062a\u0623\u062e\u064a\u0631\u0627\u062a \u063a\u064a\u0631 \u0627\u0644\u0645\u062a\u0648\u0642\u0639\u0629.<\/p><p><strong>\u0631\u0633\u0648\u0645 \u0627\u0644\u062a\u0648\u0635\u064a\u0644<\/strong><\/p><ul><li>\u0634\u062d\u0646 \u0645\u062c\u0627\u0646\u064a: 0 \u062f\u0631\u0647\u0645 \u0644\u0643\u0644 \u0637\u0644\u0628.<\/li><li>\u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0627\u0644\u0642\u064a\u0627\u0633\u064a: 25 \u062f\u0631\u0647\u0645 \u0644\u0643\u0644 \u0637\u0644\u0628.<\/li><li>\u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0627\u0644\u0633\u0631\u064a\u0639: 50 \u062f\u0631\u0647\u0645 \u0644\u0643\u0644 \u0637\u0644\u0628.<\/li><\/ul><p>\u0644\u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\u060c \u064a\u0631\u062c\u0649 \u0642\u0631\u0627\u0621\u0629 <a href=\"https:\/\/jimmland.com\/ar\/delivery\/\" target=\"_blank\" rel=\"noopener\">\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u062a\u0633\u0644\u064a\u0645<\/a><\/p>                    <\/div>\n\t\t\t\t            <\/div>\n        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